Whenever you book with On The Beach Transfers through our website we want to make sure you get the very best deal possible. To make sure of this, we now offer a Price Match which is your guarantee that you never pay too much for any transfer sold on our website. The Price Match is simple. We are so confident we offer the lowest prices available online that we will refund the difference if you find a lower price on any other UK website on the same day as you made your purchase with us. Terms and Conditions The Price Match applies only to internet sites that have the identical product immediately available and the service is priced accurately. Price Match requests are for bookings made online only, must not be submitted to us without having confirmed an order through our site and must be submitted to us on the same day of your purchase on our website. You must have taken reasonable care to book on our site at the best available price. We cannot match the price of any transfers purchased through our website using money off coupons, promotional vouchers or offers or bulk-buy discounts. The holiday you are asking us to price match cannot include in its price any money off coupons, promotional vouchers or offers or bulk-buy discounts. The Price Match guarantee does not include On The Beach Transfers matching our own offers which may change subject to availability or holidays sold through internet auction sites. Please note that we will not price match elements of a holiday where you have chosen to book the flight and hotel with us - we will only price match a better overall price. For example, you have booked a holiday including a flight, hotel and transfer on our site, we will not reduce our price where you find a lower price for the flight or the hotel separately and where we offer to price match a transfer, all elements of the holiday must be available on a single website, bookable as a unit, at a lower overall price. The price must be in pounds sterling. To request a Price Match Email admin@onthebeachtransfers.co.uk and remember to include: Your On The Beach Transfers order reference number. The URL of the page displaying the cheaper price. (Please do not send the URL of the homepage) A screen shot of the final booking page displaying all the prices and elements of the booking you are asking us to price match. The screenshot must show:- Party size and child ages. Destination Resort and Hotel. Details of transfers (if included) Summary of overall price including any discounts and total payable. Please note we cannot accept responsibility were you have failed to send us the information requested in the format requested or where a URL from the site you are asking us to price match is no longer active. Should this mean that we are unable to view a price match request from you on the day of purchase we will not be obliged to match the price for a booking if you later send a working URL or complete screen shot. We will review the details of your Price Match request and reply to you via email within 7 working days. Refunds will be recredited to the original card used to make your online purchase within 14 days or where only a deposit has been paid; the amount will be discounted from your outstanding balance.